HOW DOES THE EASIYO YOGURT MAKER MAKE THE YOGURT?
In order to grow, lactic cultures require heat and a source of milk sugar (lactose) on which to feed. The Yogurt Maker creates an optimal heat environment at which to grow (between 40-50ºC)

The unique baffle system inside the EasiYo Yogurt Maker produces the controlled heat needed to activate all the LACTIC CULTURES present in the EasiYo Base and Culture Sachets.
Our freeze dried cultures reactivate and divide in the perfect conditions in the EASIYO Yogurt Maker.

 IS THE EASIYO YOGURT MAKER GUARANTEED?
YES….It is covered by an unconditional 12-month full replacement guarantee from date of purchase.

 ARE THE PLASTIC CONTAINERS SAFE?
We have always been well aware of the problems encountered with plastics.
As our product yogurt bases are natural products, it is critical that we provide a completely safe system in which to make it.

The plastic we use has a very high softening point (well above boiling point) and has been approved by every country in which it is used, as PASSING ALL THAT COUNTRY'S FOOD GRADE REQUIREMENTS. This includes all the components, even the colour pigments used in all the various parts that make up the Easiyo Yogurt Maker and/or Easiyo Jar.

Also all the Easiyo Yogurt Maker components are POLYCARBONATE FREE and contain NO ENVIRONMENTAL HORMONES.

 ARE THERE REPLACEMENT PARTS FOR THE YOGURT MAKER?
Yes there are. These can be purchased from EASIYO - Address on the back of each sachet

 WHAT IF I WANT AN EXTRA JAR?
These are available from most EasiYo stockists.
Australia - available from Golden Glow > 
NZ or the UK - send a cheque to the address on the back of the sachets, for $12/£9 (includes 2 jars. cookbook and postage).
Include your full name and address on the back of the cheque.

 I JUST NEED A REPLACEMENT LID?
You can get replacement lids from us here at EASIYO.(address on the back of the sachets)

 WHAT IS THE DIFFERENCE BETWEEN OLD AND NEW STYLE JARS?
The original style has curved shoulders and a smaller lid, and the new style is straight sided, taller and has a larger lid.
There is no difference in the actual volume of the jar.

Note that the boiling water comes up higher around the sides of the old jar and not as far up around the new straight jar when placed into the Yogurt Maker.
No extra boiling water is required.

 WHAT IS THE JAR MADE OF?
The jar is made from a special food quality heat tempered polymer. i.e. it can stand boiling water unlike most plastics.
It is completely free of polycarbonate and any environmental hormones